Privacy Policy
At Pistashu, we respect your privacy and are dedicated to safeguarding your personal information. The details you share with us are used only to make your shopping experience smooth, secure, and enjoyable.
When you shop with us or sign up for updates, we may collect information such as your name, email address, shipping details, and payment method. This allows us to process your orders, provide support, and improve our services.
We also use cookies to personalize your browsing, keep track of items in your cart, and analyze website performance. If you prefer, you can disable cookies in your browser settings, though some features of our site may not function fully.
Your information is shared only with trusted partners—like payment gateways and delivery services—strictly for order fulfillment. We do not sell, rent, or exchange your personal data with any third parties.
For any privacy-related questions, feel free to reach us at support@pistashu.com.
Shipping Policy
At Pistashu, we aim to deliver your order quickly and securely. Please review our shipping guidelines below:
Processing Time: Orders are processed within 1–3 business days after order confirmation. You will receive an email confirmation once your order has been shipped.
Shipping: Standard delivery within Pakistan takes 3–7 business days, depending on your location. Shipping charges are calculated at checkout based on your region. Free shipping may be offered on orders above a certain amount during promotions.
Delays: While we do our best to ensure timely delivery, delays may occur due to courier issues, public holidays, or unforeseen circumstances. We appreciate your understanding in such cases.
Tax Policy
Product prices are shown in Pakistani Rupees (PKR).
If you are shopping from within Pakistan, all applicable taxes are either included in the product price or displayed at checkout, depending on current regulations.
For international orders, customers are responsible for any customs duties, import taxes, or additional charges imposed by their country’s regulations.
We strive to keep our pricing transparent and will always notify you of any applicable taxes before you complete your purchase.
For questions regarding taxation, you may contact us at support@pistashu.com
